Interview Planning and Credibility Assessment in Adult and Child Protective Service Investigations
A research-based, instructor-led training that teaches interview planning, best practices in rapport-building, and how to effectively utilize evidence during investigative interviews.
Designed for non-law enforcement assessment workers and investigators who conduct investigations for child and adult protective services , this program will enhance participants’ ability to gain an objective understanding of cases, enabling enhanced decision-making and clear articulation of that decision-making for substantiation purposes.
Interview and Evidence Planning Tools for Immediate Application
Interview Planning Fundamentals (Course 1) covers key topics related to interview planning with a focus on abuse and neglect investigations.
Key Course 1 Topics include:
building rapport
eliciting a free narrative
questioning strategies, and
interview planning
Evidence Planning and Strategic Disclosure (Course 2) covers topics related to evidence planning and challenging credibility using evidence.
Key Course 2 Topics include:
evaluating evidence
assessing credibility
evidence disclosure strategies
challenging statement-evidence inconsistencies
Courses 1 and 2 center around multiple case studies to allow context-relevant materials to support immediate application.
Based on end-of-program surveys, trainees agreed that this training left them better prepared to…
to plan for an interview (92%),
to plan for the use of evidence during an interview (93.2%)
Trainees also agreed or strongly agreed that course techniques will assist them in their job (94.6%)
SCIENCE-BASED INTERVIEWING
Program techniques reflect the state-of-the art in science-based interviewing and allow for increased information gain and an enhanced ability to identify and challenge deception.
CASE STUDY-BASED
Course 1 and 2 center around multiple case studies to allow context relevant application of training.
IN-PERSON FORMAT
The program includes a mix of lectures and video-based exercises in a classroom setting. The program is taught by experienced instructors.
PLANNING TOOLS
Participants will use proprietary interview and evidence-planning tools to support their application of course techniques.
ON-THE-JOB APPLICATION
Participants are provided the opportunity to apply program techniques to a current case, faciliating immediate application of technique and faciliting a team learning environment.
CPE & CONTINUING EDUCATION CREDITS
Completion of this course provides 16 CPE credits to maintain APP, CPP, PCI, and PSP credentials. Second Sight will provide hosting organizations necessary information to obtain continuing education credits for participants.
GOVERNMENT-RESEARCHED
The Rapport-based Evidence Presentation (REP) Model was developed starting in 2020 through collaboration between the Second Sight team and Dr. Christopher Kelly of Saint Joseph's University.
Through extensive research, including literature reviews, focus groups with experienced practitioners from law enforcement, corrections, intelligence, and child protection fields, and systematic field studies using actual interviews, the model addresses critical findings about effective evidence use in investigative interviews.
Tailored for Adult and Child Protective Services Investigations
Investigative interviewing for those in social work, child welfare, and adult protective services requires a nuanced blend of relationship-building, evidence-gathering, and structured communication.
The Rapport-Based Evidence Presentation Model and interview, and evidence planning approaches are relevant to cases involving multiple contacts, and where interviews are not driven solely by criminal elements, each conversation is still an investigative task carrying its own legal, ethical, and safety implications.
Why do you need training?
Listen to some of our customers.
Related Courses and Course Bundles
Second Sight Training Systems has a safety-focused approach to training. It is our mission to keep those safe who work to protect those who cannot protect themselves. Our interviewing courses can be combined with worker-safety-focused courses to enhance the safety of assessment workers and abuse and neglect investigators while they work in the community.
Safe Workplace Bundle
Providing comprehensive safety awareness training for all personnel working in traditional workplaces.
Includes:
Situational Awareness for Safety
De-Escalation
Comprehensive Safety Bundle
Providing comprehensive safety awareness training for all personnel conducting fieldwork or working and traditional workplaces.
Includes:
Situational Awareness for Safety
De-Escalation
Best Practices in Fieldwork Safety
Safe Visits Bundle
Offers comprehensive safety awareness training for personnel conducting fieldwork.
Includes:
Situational Awareness for Safety
Best Practices in Fieldwork Safety
Related Courses
Best Practices in Fieldwork Safety
This course is for all personnel who have to work in the field. whose profession requires them to make home visits or work outside the safety of controlled workspaces. This training ensures they can stay safe while delivering services.
This course is for anyone who needs practical knowledge on how to address stressful encounters while maintaining safety awareness.
De-escalation: Theory to Practice
Situational Awareness For Safety
In this 1-hour online or Instructor-led course, learners gain observation skills to make them more situationally aware. Awareness that will allow more informed decision making and enhanced safety.
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